For each type of customer, what could be the limitations they might have before using your products or services?

Please list a few points here.

1.         Regardless of the type of customer or industry the product is processed for, every customer has dealt with issues related to repeatability, reproduceability and quality in respect to product. 

2.         Many times the customer just does not know or understand what the anodizing organization needs to effectively produce a part that meets the requirements above. 

3.         Virtually every time a product is developed the final customer, Tier 1 and/or Tier 2 have looked at their processes, process flows and drawings taking into consideration:  Design for Manufacturing.  But, have considerations been taken related to what chemical process will be performed and the result the manufacturing and metal finishing process(s) can have on the chemical process(s) of Type II or Color Titanium Anodize?  

4.         Does the customer have a partner in their anodize supplier? Or is the anodizer just another supplier?

5.         What is my backup?  What happens if something catastrophic happens to our anodizer? 

How can your products help customers solve above problems? 

1.         Danco Medical has an exhaustive Quality Management System that is certified to ISO 13485.  We have extensive validation and controls within the production processes that consistently reproduce acceptable product.  Extensive metrics are measured daily to ensure a dynamic continuous improvement practices are in place at all times. 

2.         Danco Medical will help the customer understand what is needed from them to be able to supply a product that meets the requirements and at times the requirements they did not even know they needed.

3.         Through the use of Pre-Production planning process (i.e. PPAP) Danco Medical can help the customer in the manufacturing and finishing of product that will yield a superior product once anodized, compared to many anodize suppliers in the industry.

4.         Danco Medical believes in being a partner with the customer.  Danco Medical tracks nonconformances received from the customer to relate this information back to them to help mitigate the risk of recurrence.  Only through an effective partnership can both organizations succeed and continue to grow. 

5.         Disaster Recovery and Contingency Planning:  We live in a world of “what if” and we need to plan for the ever real possibility of natural disasters, economic issues and the unknow.  Danco Medical has Titanium Anodize lines in several locations globally using the exact same chemistry and process controls that could be called on to step in and help to ensure business continuity in the event any one facility goes down. 

Lisa Zhou / 周敏

Lisa.zhou@lincotek.com  

Land line: +86 510 8052 7996

1.          What medical products in your company need anodization? (multiple choices)

a.         Orthopaedic Implants

b.         Dental Implants

c.         Trauma Parts

d.         Surgical tools

e.         Others: ____________________

2.               Do you have a plan to outsource your coatings? (multiple choices)

f.          Yes

g.         No

h.         Considering

i.          We have the inhouse anodization capability

3.         What is the most wanted in your current anodization demand?

________________________________________________